Shipping & Returns

SHIPPING

All purchases are shipped through the United States Postal Service (USPS).

We are currently shipping domestically within the United States only.  We are not shipping to international destinations at this time.  

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

RETURNS POLICY

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).  Refunds will be issued onto the original form of payment. All items must be returned to us in their original condition.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.  You can also click this link to Request A Return.

The following items are FINAL SALE:

  • Sale Items
  • Jewelry/Accessories
  • All Seasonal + Holiday Items
  • Vintage Items
  • Discounted Merchandise including flash sales, holiday sales, celebration sales, or any other type of discount. These items will not be accepted if returned.

EXCHANGES

Due to limited quantity of inventory, we do not offer direct exchanges simply because we cannot guarantee that the item you are trying to exchange for will still be available when the return reaches our department.

If you are needing a different item, you can either:

  • Order the item you need and then send the original item back to us (postmarked within 14 days) for a refund.
  • For questions or help regarding this, please contact us Contact Us.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.  Then contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.  If you’ve done all of this and you still have not received your refund yet, please Contact Us.

 

If you have any questions about our return policy feel free to Contact Us.